Withdrawal

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which...:

  1. In the case of a purchase contract:
    ...you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.

  2. in the case of a contract for several goods which the consumer has ordered as part of a single order and which are delivered separately:
    ...you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.

  3. in the case of a contract for the delivery of goods in several partial shipments or pieces:
    ...you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or piece.

  4. In the case of a contract for the regular delivery of goods over a fixed period of time:
    ...you or a third party named by you, who is not the carrier, have taken or has taken possession of the first goods.

To exercise your right of withdrawal, you must inform us (Company Göttler GmbH, Schloßstraße 13, 86745 Hohenaltheim - Tel.: 09088 / 480 - Fax: 09088 / 920 09 03 - service@fensterwischer.info) by means of a clear statement (eg a letter sent by mail, fax or email) about your decision to revoke this contract.

You can use the model withdrawal form for this, but it is not mandatory.

Consequences of revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

  • We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

  • You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

  • You shall bear the direct costs of returning the goods.

  • You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.